Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader role in Chicago. Lead retail team, drive sales, and foster beauty community culture. $26–$30/hr, full-time.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive overall store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development opportunities to elevate team capabilities and performance
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standards compliance
- Foster a culture of openness and inclusivity where all team members feel valued and empowered
- Maintain company policies and contribute to a safe, welcoming shopping environment
- Ensure consistent attendance and meet minimum weekly shift requirements
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach, inspire, and motivate teams to achieve goals
- Strong sales and client service skills with demonstrated results
- Excellent communication and interpersonal abilities
- Ability to thrive in a fast-paced, dynamic retail setting
- Quick learner capable of rapidly acquiring and sharing product knowledge
- Physically capable of lifting and carrying up to 50 pounds
- Availability during peak retail operations including evenings, weekends, and holidays
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment. The source lists "Minimum 3 years" under requiredExperience, though the qualifications section specifies "Minimum 2 years of leadership experience"—the more detailed qualifications section governs.
Education
High school diploma or equivalent; specific post-secondary education not required.
Workplace
The successful candidate will be located in Chicago, Illinois, USA.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Team Lead, Retail Sales», «Store Leadership Associate», «Retail Operations Leader», «Client Service Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.