Sephora Sales and Service Leader

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Location
Cherry HillNew JerseyUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$26–34/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 23, 2026

About Sephora

Sephora is a global beauty retailer known for its curated assortment of prestige cosmetics, skincare, fragrance, and tools. As part of the LVMH group, Sephora blends an entrepreneurial retail model with the resources of a luxury conglomerate, offering fast-paced customer-facing roles and structured career pathways within selective distribution and retail operations.

Sephora Cherry Hill, NJ — Sales and Service Leader (full-time hourly role, $26–$34/hr) leading sales, coaching teams, and elevating client experience.

Role & Responsibilities

  • Lead by example on the sales floor to deliver exceptional client experiences and meet or exceed store sales targets.
  • Coach, mentor and develop team members through ongoing feedback, product training and performance coaching.
  • Drive client engagement and personalised product recommendations to grow conversion, average transaction value and loyalty enrollment.
  • Support daily store operations including inventory management, receiving, visual merchandising and adherence to loss-prevention procedures.
  • Uphold Sephora standards for inclusivity, safety, store presentation and customer service policy compliance.
  • Manage scheduling reliability and ensure adequate coverage during peak hours, nights, weekends and holidays.

Qualifications

  • Minimum 3 years of leadership experience in retail, hospitality or a customer-service environment.
  • Proven ability to coach teams to achieve measurable sales and service outcomes.
  • Excellent verbal communication and interpersonal skills with a client-first mindset.
  • Availability to work 30–40 hours per week, including nights, weekends and holidays; punctuality and consistent attendance required.
  • Physically able to lift and carry up to 50 pounds.
  • Comfortable working in a fast-paced, dynamic retail environment and quickly learning product knowledge.

Skills

Team leadership and coaching Client engagement and personalised selling Sales performance management Inventory control and visual merchandising Point-of-sale (POS) systems Strong verbal communication

Experience

Minimum 3 years of leadership experience in retail, hospitality or service settings with a demonstrated record of coaching teams and achieving sales targets.

Education

High school diploma or equivalent; additional retail, beauty or customer-service training is advantageous.

Workplace

The role is situated in Cherry Hill, New Jersey, USA — conveniently close to Philadelphia.

Compensation

The base compensation for this position ranges from USD 26 to USD 34 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora fosters an inclusive, beauty-focused culture that values diversity, creativity and continuous development. The retailer emphasises collaborative team environments, hands-on merchandising and customer-centric service within a fast-paced, trend-driven setting.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Leader», «Client Experience Supervisor», «Sales Floor Supervisor», «Beauty Sales Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.