Sephora Sales and Service Leader
- Location
- CharlestonSouth CarolinaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 4, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader - Charleston, SC. Lead retail teams, drive beauty sales, and inspire excellence in a full-time hourly role. $24–$27.50/hr.
Role & Responsibilities
- Lead, coach, and empower team members to deliver exceptional client service and achieve sales goals
- Drive overall store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to team members, supporting continuous learning and skill elevation
- Support onboarding and training initiatives in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily store operations including inventory management, visual merchandising, and maintenance of Sephora standards
- Foster a culture of inclusivity and openness where team members feel valued and empowered
- Maintain compliance with company policies and ensure a safe, enjoyable shopping experience
- Maintain flexibility for peak retail operations, including nights, weekends, and holiday availability
Qualifications
- Minimum 2 years of documented leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams toward achievement of business goals
- Strong sales and client service background
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced, dynamic retail environment
- Quick learner capable of rapidly absorbing and sharing product knowledge
- Physically able to lift and carry up to 50 pounds
Skills
Experience
Minimum 2–3 years of leadership experience in a retail, hospitality, or service-oriented environment, demonstrating the ability to coach teams, drive sales performance, and maintain high service standards.
Education
High school diploma or equivalent; post-secondary retail management certification or hospitality training preferred but not required.
Workplace
This position is based in Charleston, South Carolina, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive workplace culture and belonging initiative.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Lead», «Beauty Service Supervisor», «Retail Leadership Associate», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.