Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Mid-Level
Posted Mar 2, 2026

Join Sephora in Champaign, IL as a Sales and Service Leader. Lead a dynamic team in a full-time role with competitive pay and benefits.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and quality. As an employer, Sephora offers a dynamic and inclusive work environment where innovation and creativity are at the forefront, providing employees with the opportunity to thrive and grow within the company.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement and expert product knowledge.
  • Coach and develop team members by providing ongoing feedback and development.
  • Support onboarding and continuous learning in service excellence and product expertise.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Uphold company policies to ensure a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management. Client engagement and service excellence. Product knowledge and sales acumen. Effective communication and interpersonal skills. Adaptability in a dynamic retail environment.

Experience

Minimum of 2 years in a leadership role within retail, hospitality, or service sectors.

Workplace

The role is situated in Champaign, Champaign, USA. Across USA, Cerulean lists 2.240 open roles — 65 of them newly added.

Compensation

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora fosters a beauty community where uniqueness is celebrated, and inclusivity is a core value. The company is dedicated to creating an environment where employees feel respected and empowered to contribute to the brand's success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.