Sephora Sales and Service Leader
- Location
- Castle RockColoradoUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 7, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader position in Castle Rock, CO. Full-time hourly leadership role managing retail team and client experiences.
Role & Responsibilities
- Lead, coach, and empower team members to deliver exceptional client service and achieve sales goals
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback, coaching, and development to elevate team performance and support career growth
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Assist with inventory management, visual merchandising, and maintaining store cleanliness and standards
- Promote a culture of inclusivity, openness, and belonging where team members feel valued and empowered
- Uphold Sephora policies and create a safe, enjoyable shopping experience for clients
Qualifications
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service skills
- Excellent verbal and interpersonal communication abilities
- Comfort working in a fast-paced, dynamic retail environment
- Ability to quickly learn and share product knowledge and training with team members
- Physically capable of lifting and carrying up to 50 pounds regularly
Skills
Experience
Minimum 2 years of leadership experience in retail, hospitality, or service environments. Demonstrated track record of coaching and inspiring teams to achieve sales and service goals.
Workplace
The role is situated in Castle Rock, Colorado, USA — conveniently close to Denver.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility. Inclusion and belonging initiatives celebrating employee uniqueness and diversity.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Beauty Retail Supervisor», «Client Services Lead», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.