Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Mid-Level
Posted Mar 2, 2026

Join Sephora in Carlsbad as a Sales and Service Leader. Lead and inspire teams in a dynamic retail environment. Competitive pay and benefits.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to excellence and innovation. As an employer, Sephora fosters an inclusive environment where creativity and diversity are celebrated, offering employees opportunities to thrive in a dynamic and supportive setting.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Uphold company policies and ensure a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management Client service excellence Sales and product knowledge Communication and interpersonal skills Adaptability in dynamic environments Training and development

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Carlsbad, California, USA, within easy reach of San Diego. Cerulean lists 3 open roles in Carlsbad. The broader California area accounts for 387 active listings on Cerulean, 30 of which are new. In USA as a whole, Cerulean currently features 2.279 open positions, with 106 posted this week.

Compensation

$26.00 - $31.85/hr, depending on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and opportunities for professional growth.

Culture

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, fostering an environment of inclusion and belonging. The company values diversity and is committed to equal opportunity employment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.