Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 13, 2026

Join Sephora in Caguas, United States as a Sales and Service Leader. Lead and inspire teams, drive store performance, and foster inclusivity in a dynamic retail environment.

Overview

Sephora, a leading name in the beauty industry, is renowned for its innovative approach to retail and commitment to customer satisfaction. As part of the LVMH conglomerate, Sephora benefits from a rich heritage of luxury and excellence, offering employees a dynamic and inclusive work environment where creativity and diversity are celebrated.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and coaching skills. Client engagement and sales expertise. Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Product knowledge and training capabilities.

Experience

Minimum of 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Caguas, USA. In USA as a whole, Cerulean currently features 2.210 open positions, with 80 posted this week.

Compensation

$22.00 - $29.00 per hour, based on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora fosters a culture of inclusivity and belonging, where diversity is celebrated and respected. The company is committed to creating a beauty community where everyone feels empowered and valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.