Sephora Sales and Service Leader
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Join Sephora in Buffalo, NY as a Sales and Service Leader. Lead a team to success in a dynamic retail environment. Competitive pay and inclusive culture.
Overview
Sephora, a leader in the global beauty industry, is part of the Selective Distribution division. As a subsidiary of LVMH, Sephora is renowned for its innovative approach to beauty retail, offering a diverse range of products and services. The brand is committed to fostering an inclusive and dynamic work environment where creativity and individuality are celebrated.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure adherence to Sephora standards and company policies.
Qualifications
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Workplace
The successful candidate will be located in Buffalo, USA. Cerulean currently advertises 2.211 open roles in USA, including 80 added in the last 48 hours.
Compensation
$24.00 - $31.00/hr, depending on qualifications and experience.
Benefits
Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, along with a commitment to inclusion and belonging.
Culture
Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusivity, fostering an environment where all employees feel empowered and supported.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.