Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Mid-Level
Posted Feb 5, 2026

Join Sephora in Brooklyn as a Sales and Service Leader. Full-time role with competitive pay and benefits in a dynamic, inclusive environment.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. Sephora offers a dynamic work environment where creativity and diversity are celebrated, providing employees with opportunities to grow and contribute to a brand that sets trends in the beauty world.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement and expert product knowledge.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management Client service excellence Sales and product knowledge Effective communication Interpersonal skills Adaptability in dynamic environments

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Brooklyn, New York, USA, within easy reach of New York. The broader New York area accounts for 605 active listings on Cerulean, 20 of which are new. In USA as a whole, Cerulean currently features 2.279 open positions, with 106 posted this week.

Compensation

$28.00 - $36.00 per hour, based on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora fosters a beauty community where uniqueness is celebrated, and diversity is respected. The company is committed to creating an inclusive environment where everyone feels empowered and valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.