Sephora Sales and Service Leader
Closed The candidacy window for this position at Sephora has closed.
While this position is no longer receiving submissions as of March 27, 2026, we invite you to explore further opportunities at Sephora or browse all open roles.
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- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–36/hour
- Posted
- Mar 27, 2026
About Sephora
Sephora is a leading global beauty retailer and part of the LVMH group, renowned for its curated assortment of prestige cosmetics, skincare and fragrance. The brand is known for innovation in client experience, a high-performance retail footprint, and investment in employee development across merchandising, service and brand partnerships.
Sephora seeks a Sales and Service Leader in Bronx, NY (Bay Plaza) — full-time hourly role ($28–$36/hr) leading store sales and team development.
Role & Responsibilities
- Lead by example to drive sales, client conversion and loyalty program enrollment at the store level
- Coach, mentor and develop team members to elevate service standards and individual performance
- Deliver exceptional client experiences through expert product recommendations and personalised service
- Support onboarding and continuous learning initiatives including product training and brand activations
- Oversee daily store operations including inventory control, visual merchandising and adherence to store standards
- Foster an inclusive, collaborative culture that reinforces Sephora’s service and safety policies
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality or customer service environments
- Proven ability to coach teams, drive measurable sales results and deliver outstanding client service
- Excellent interpersonal and communication skills with a client-first mindset
- Comfortable working a flexible retail schedule including nights, weekends and holidays
- Physically able to lift and carry up to 50 pounds
Skills
Experience
At least 2 years of leadership experience in a retail, hospitality or service setting with a track record of coaching teams, achieving sales targets and managing day-to-day store operations; prior beauty retail experience preferred.
Education
High school diploma or equivalent; coursework or certifications in retail management, business or cosmetology preferred.
Workplace
The successful candidate will be located in Bronx, New York, USA.
Compensation
The base compensation for this position ranges from USD 28 to USD 36 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based); Inclusion & Belonging initiatives.
Culture
Sephora cultivates an inclusive, fast-paced retail environment that prizes product expertise, creativity and client-centric service. The company emphasizes continuous learning, diversity and collaboration across store teams and brand partners.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Leader», «Store Sales Supervisor», «Client Experience Lead», «Beauty Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.