Sephora Sales and Service Leader
- Location
- Boca RatonFloridaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 4, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader position in Boca Raton, FL. Full-time leadership role managing retail team performance and client experiences, $24–$27.50/hr.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and collaborative engagement
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate team performance and support continuous growth
- Support onboarding and training in service excellence, loyalty programs, product expertise, and brand initiatives
- Assist with inventory management, visual merchandising, and maintaining store standards and aesthetic appeal
- Foster a culture of openness and inclusivity where all team members feel empowered and valued
- Execute daily operational tasks while ensuring compliance with company policies and creating a safe shopping environment
- Maintain flexible scheduling with availability during nights, weekends, and holidays to support peak retail operations
Qualifications
- Minimum 2 years of documented leadership experience in retail, hospitality, or service environments
- Proven ability to coach, inspire, and motivate teams to achieve performance goals
- Strong sales acumen and demonstrated excellence in client service delivery
- Excellent verbal and written communication skills with strong interpersonal abilities
- Physical capacity to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 2 years of leadership experience in retail, hospitality, or service environments. The source data indicates "Minimum 3 years" of required experience in one field, though the qualifications section specifies 2 years of documented leadership. Candidates with expanded retail or service leadership background are preferred.
Education
High school diploma or equivalent. Secondary education documentation may be required for verification purposes.
Workplace
This position is based in Boca Raton, Florida, USA, within easy reach of Miami.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (based on eligibility); Sephora's commitment to an inclusive and supportive workplace culture centered on belonging and celebration of individuality.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Leadership Associate», «Store Operations Leader», «Client Experience Manager», «Retail Team Lead», «Beauty Services Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.