Sephora Sales and Service Leader
- Location
- Boca RatonFloridaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 20, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader (Full-Time) in Boca Raton, FL. Lead retail teams and drive beauty sales with $24–$27.50/hr compensation.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive overall store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Provide ongoing feedback and development to elevate team performance and foster continuous learning
- Support onboarding and training in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standard maintenance
- Foster an inclusive, empowering workplace culture where team members feel valued and supported
- Ensure compliance with Sephora policies and maintain safe, enjoyable shopping experiences
- Meet scheduling requirements including flexibility for peak retail operations, evenings, weekends, and holidays
Qualifications
- Minimum 2–3 years of demonstrated leadership experience in retail, hospitality, or service environments
- Proven ability to coach, mentor, and inspire teams toward goal achievement
- Strong sales and client service track record
- Excellent communication and interpersonal skills
- Ability to thrive in fast-paced, dynamic retail environments
- Quick learner capable of absorbing and communicating complex product knowledge
- Physically able to lift and carry items up to 50 pounds
Skills
Experience
Minimum 3 years of progressive leadership or supervisory experience in retail, hospitality, or customer-facing service environments, with demonstrated success in building and motivating high-performing teams.
Education
High school diploma or equivalent; college degree or relevant retail management certification preferred.
Workplace
This position is based in Boca Raton, Florida, USA, within easy reach of Miami.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive workplace culture and belonging initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Sales Team Supervisor», «Client Experience Leader», «Retail Operations Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.