Sephora Sales and Service Leader
- Location
- Bloomfield HillsMichiganUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 15, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks Sales and Service Leader in Bloomfield Hills, MI. Lead teams, drive retail success, $24–$27.50/hr, full-time.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate team performance and support continuous learning
- Support store onboarding programs covering service excellence, loyalty initiatives, product expertise, and brand campaigns
- Execute daily operational tasks including inventory management, visual merchandising, and store standards compliance
- Foster an inclusive, empowering team culture where all employees feel valued and supported
- Uphold Sephora standards and ensure a safe, welcoming shopping experience for all clients
- Maintain flexibility to work during peak retail periods including nights, weekends, and holidays
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams toward achieving business goals
- Strong sales and client service expertise
- Excellent communication and interpersonal capabilities
- Ability to absorb and communicate product knowledge quickly and effectively
- Physical capability to lift and carry up to 50 pounds
- Comfort functioning in a fast-paced, dynamic retail environment
Skills
Experience
Minimum 3 years of progressive leadership experience in retail, hospitality, or customer-facing service environments, with demonstrated success in team coaching, sales achievement, and client relationship building.
Workplace
This position is based in Bloomfield Hills, Michigan, USA, within easy reach of Detroit.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; commitment to inclusion and belonging through celebration of employee diversity and uniqueness.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Leadership Associate», «Beauty Sales Supervisor», «Client Experience Manager», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.