Sephora Sales and Service Leader
- Location
- BloomfieldMichiganUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 31, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora hiring Sales and Service Leader in Bloomfield, MI. Lead teams, drive sales, and inspire excellence. Full-time, $24–$27.50/hr.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and empowerment
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Coach team members for growth by providing ongoing feedback and development to elevate overall team performance
- Support onboarding and continuous learning across service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operations including inventory management, visual merchandising, and maintenance of store standards
- Promote a culture of openness, inclusivity, and teamwork where all employees feel empowered
- Uphold Sephora standards and company policies to ensure a safe and enjoyable shopping experience
- Maintain flexible scheduling availability for peak retail operations, including nights, weekends, and holidays
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal abilities
- Ability to thrive in a fast-paced, dynamic environment
- Quick learner capable of absorbing and sharing product knowledge and training
- Physical capability to lift and carry up to 50 pounds
- Reliable attendance and punctuality; ability to meet minimum weekly shift requirements
Skills
Experience
Minimum 2 years of proven leadership experience in a retail, hospitality, or service environment, with demonstrated success coaching and inspiring teams to achieve sales and service goals.
Education
High school diploma or equivalent (implied standard for retail leadership roles)
Workplace
This position is based in Bloomfield, Michigan, USA, within easy reach of Detroit.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Leadership Associate», «Sales Floor Leader», «Retail Team Lead», «Customer Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.