Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 20, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader, Bethesda, MD—lead retail team, inspire excellence, $28–$32/hr full-time.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals
- Coach and empower team members through ongoing feedback and development initiatives
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
- Manage daily operations including inventory control, visual merchandising, and store standards maintenance
- Foster an inclusive workplace culture promoting openness and team collaboration
- Uphold Sephora policies and create a safe, enjoyable shopping environment
- Maintain flexible scheduling availability during peak retail operations including nights, weekends, and holidays
Qualifications
- Minimum 2 years of demonstrated leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service skills with excellent communication abilities
- Ability to work comfortably in a fast-paced, dynamic retail environment
- Quick learner capable of absorbing and sharing product knowledge
- Physically capable of lifting and carrying up to 50 pounds
Skills
Experience
Minimum 3 years of leadership experience in retail, hospitality, or service-oriented environments with demonstrated ability to coach and inspire teams to achieve sales and service goals.
Education
High school diploma or equivalent required; retail, hospitality, or business training preferred.
Workplace
This position is based in Bethesda, Maryland, USA, within easy reach of Washington.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive workplace culture and belonging initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Leader», «Store Operations Manager», «Client Service Supervisor», «Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.