Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 6, 2026

Join Sephora in Bethesda as a Sales and Service Leader. Drive store success and inspire teams in this full-time role. Competitive pay and inclusive culture.

Overview

Sephora, a prominent name in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury goods. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and innovation are celebrated. The brand is dedicated to the professional growth of its employees, offering a vibrant workplace that encourages excellence and diversity.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Bethesda, Maryland, USA, within easy reach of Washington, D.C.. The broader Maryland area accounts for 8 active listings on Cerulean. In USA as a whole, Cerulean currently features 2.211 open positions, with 80 posted this week.

Compensation

$26.00 - $34.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Details can be found on the company's website.

Culture

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and inclusivity, ensuring that all employees feel empowered and valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.