Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 17, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader role in Austin, TX. Lead beauty retail team, drive sales, manage store operations. $26–$30/hr, full-time.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and empowerment
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate team performance and support continuous learning in service excellence and product expertise
- Support onboarding and training in service excellence, loyalty programs, product expertise, and brand initiatives
- Assist with inventory management, visual merchandising, and maintenance of store standards to uphold Sephora brand presentation
- Promote a culture of openness and inclusivity where team members feel valued and empowered
- Execute flexible scheduling to ensure coverage during peak retail operations including nights, weekends, and holidays
- Maintain punctuality and consistent attendance to model reliability for the team
Qualifications
- Minimum 2 years of documented leadership experience in a retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service skills with demonstrated success in luxury beauty or comparable sector
- Excellent communication and interpersonal capabilities
- Physically able to lift and carry up to 50 pounds
- Ability to work flexible scheduling including nights, weekends, and holiday periods
Skills
Experience
Minimum 3 years of retail, hospitality, or service industry experience with at least 2 years in a formal leadership or supervisory capacity. Demonstrated success in team coaching, sales target achievement, and client-centric service delivery in a fast-paced environment.
Education
High school diploma or equivalent required; further retail management or beauty industry certification preferred but not required.
Workplace
This position is based in Austin, Texas, USA.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives that celebrate uniqueness and respect diversity.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Service Leader», «Sales Team Lead», «Client Experience Leader», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.