Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 19, 2026

Join Sephora in Austin as a Sales and Service Leader. Lead a dynamic team in a full-time role, driving store success and client satisfaction.

Overview

Sephora, a distinguished name in the beauty industry, is part of the Selective Distribution business group. As a subsidiary of the LVMH conglomerate, Sephora is renowned for its innovative approach to beauty retail, offering a diverse range of products and services. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and passion for beauty thrive.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Uphold company policies and ensure a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.

Skills

Strong sales and client service skills. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Austin, Texas, USA. Cerulean lists 13 open roles in Austin, including 1 posted recently. The broader Texas area accounts for 174 active listings on Cerulean, 8 of which are new. In USA as a whole, Cerulean currently features 2.209 open positions, with 89 posted this week.

Compensation

$26.00 - $34.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Inclusion and belonging are core values, ensuring a beauty community where everyone’s uniqueness is celebrated.

Culture

Sephora is dedicated to creating a beauty community where diversity is celebrated, and inclusivity is a priority. The company values openness, empowerment, and respect, ensuring a workplace where everyone feels valued and honored.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.