Sephora Sales and Service Leader
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Sephora in Austin, Texas is seeking a Sales and Service Leader to drive store success through exceptional client service and team leadership. Join a dynamic, inclusive environment.
Overview
Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to luxury and quality. As an employer, Sephora fosters a dynamic and inclusive work environment where creativity and innovation are encouraged. Employees are empowered to grow professionally while contributing to the brand's success.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote a culture of openness and inclusivity.
- Uphold company policies and create a safe and enjoyable shopping experience.
Qualifications
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Workplace
This position is based in Austin, Texas, USA. Cerulean lists 16 open roles in Austin, including 1 posted recently. The broader Texas area accounts for 176 active listings on Cerulean, 6 of which are new. In USA as a whole, Cerulean currently features 2.211 open positions, with 80 posted this week.
Compensation
$26.00 - $34.00 per hour, depending on qualifications and experience.
Benefits
Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.
Culture
Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company is committed to fostering an inclusive environment where employees feel empowered and valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.