Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 2, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks Sales and Service Leader in Atlanta, GA. Full-time retail leadership role offering $24–$27.50/hr plus benefits.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals
- Coach and empower team members through ongoing feedback and development initiatives
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Support onboarding and continuous learning programs in service excellence, loyalty initiatives, product expertise, and brand campaigns
- Assist with inventory management, visual merchandising, and maintenance of store standards
- Execute daily operational tasks and support peak retail operations during nights, weekends, and holidays
- Foster an inclusive, welcoming culture where all team members feel empowered and valued
- Uphold Sephora standards and company policies to ensure a safe and enjoyable shopping experience
Qualifications
- Minimum 2 years of documented leadership experience in retail, hospitality, or service environments
- Proven track record of coaching and inspiring teams to achieve performance goals
- Strong sales and client service capabilities
- Excellent verbal and written communication skills
- Ability to thrive in fast-paced, dynamic retail environments
- Capacity to quickly absorb and disseminate product knowledge and training materials
- Physical capability to lift, carry, and move merchandise up to 50 pounds regularly
Skills
Experience
Minimum 3 years of progressive experience in retail leadership, hospitality, or customer-facing service roles, with demonstrated success in team coaching, sales achievement, and client engagement.
Education
High school diploma or equivalent required; further education in retail management, business, or related fields is advantageous but not required.
Workplace
The successful candidate will be located in Atlanta, Georgia, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives within a diverse beauty community.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Leader», «Retail Leadership Associate», «Store Operations Leader», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.