Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 6, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sales and Service Leader at Sephora, Atlanta GA. Lead beauty retail team, drive client service & sales. $24–$27.50/hr, full-time.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive overall store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to team members to elevate performance and foster career growth
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and maintenance of store standards
- Promote a culture of openness, inclusivity, and teamwork where all employees feel empowered and celebrated
- Uphold Sephora policies and standards to create a safe, welcoming, and enjoyable shopping experience
- Meet minimum weekly shift requirements and ensure availability during peak retail operations including nights, weekends, and holidays
Qualifications
- Minimum 2 years of documented leadership experience in retail, hospitality, or service environment
- Proven ability to coach, mentor, and inspire teams to achieve sales and service goals
- Strong sales acumen and demonstrated client service excellence
- Excellent verbal and written communication and interpersonal skills
- Comfortable thriving in fast-paced, dynamic retail environments
- Ability to quickly absorb and effectively communicate product knowledge and training materials
- Physically capable of lifting and carrying up to 50 pounds regularly
Skills
Experience
Minimum 3 years of progressive experience in retail, hospitality, or service-oriented environments, with demonstrated success in a leadership or supervisory capacity. Prior experience in beauty, cosmetics, or selective distribution is advantageous but not required.
Education
High school diploma or equivalent required. Continued professional development in retail management, customer service, or related disciplines is valued.
Workplace
The successful candidate will be located in Atlanta, Georgia, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (based on eligibility); inclusion and belonging initiatives; career development opportunities within Sephora's selective distribution network.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Retail Operations Lead», «Beauty Sales Supervisor», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.