Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 5, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader in Atlanta, GA – lead teams, drive sales, and create exceptional beauty experiences at Lenox Square.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to team members, supporting their growth and performance elevation
- Support onboarding processes and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standards compliance
- Foster an inclusive and empowering workplace culture where all team members feel valued and respected
- Uphold Sephora policies and procedures to ensure a safe and enjoyable shopping experience for all clients
Qualifications
- Minimum 2 years of proven leadership experience in retail, hospitality, or service environments
- Demonstrated ability to coach and inspire teams to achieve measurable goals
- Strong sales and client service skills with a client-first mindset
- Excellent verbal and written communication abilities
- Physically able to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 2 years of leadership experience in retail, hospitality, or service environments; the role also references a minimum of 3 years of required experience, suggesting candidates with 2+ years of demonstrated leadership are preferred, with additional service industry experience valued.
Education
No specific educational qualifications are stated; high school diploma or equivalent is typically required for retail leadership roles.
Workplace
The successful candidate will be located in Atlanta, Georgia, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging workplace culture initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Leader», «Store Service Manager», «Client Experience Supervisor», «Sales Team Coach», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.