Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- May 26, 2026
About Sephora
Sephora is a leading global beauty retailer known for a curated assortment of prestige cosmetics, skincare and fragrance. As part of the LVMH family, Sephora combines a high-energy retail format with strong brand partnerships and an emphasis on client education, making it a prominent employer in the selective beauty retail sector.
Sephora in Atlanta is hiring a Sales and Service Leader (full-time) at Buckhead Exchange — hourly pay $24–$27.50/hr; lead store team and drive client experience.
Role & Responsibilities
- Lead and inspire the store team by example to deliver exceptional client experiences and achieve sales targets.
- Coach, mentor and develop team members through ongoing feedback, training and performance management.
- Drive sales performance through expert product knowledge, personalised client recommendations and strong client engagement.
- Support onboarding and continuous learning initiatives including loyalty programs and brand training.
- Execute daily store operations: assist with inventory control, visual merchandising and maintaining retail standards.
- Promote an inclusive, collaborative culture and ensure compliance with company policies and safety standards.
- Maintain reliable attendance and flexible availability to cover peak retail hours (nights, weekends, holidays).
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality or a customer service environment.
- Proven ability to coach and motivate teams to meet sales and service objectives.
- Demonstrated strong sales aptitude and client service skills.
- Excellent verbal communication and interpersonal abilities.
- Comfortable working in a fast-paced, dynamic retail environment and quick to learn product knowledge.
- Physically able to lift and carry up to 50 pounds.
- Availability to work 30–40 hours per week, including nights, weekends and holidays.
Skills
Experience
Minimum 2 years of supervisory or leadership experience within retail, hospitality, or service industries with a demonstrable record of driving sales and developing team performance.
Education
High school diploma or equivalent required; post-secondary coursework or degree in business, retail management, hospitality or a related field preferred.
Workplace
The successful candidate will be located in Atlanta, Georgia, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility applies).
Culture
Sephora fosters an inclusive, education-forward retail culture that celebrates diversity and creativity. The environment is fast-paced and team-oriented, with a strong emphasis on coaching, professional development and delivering a premium client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Sales Leader», «Client Experience Supervisor», «Retail Team Lead», «Beauty Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.