Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- May 4, 2026
About Sephora
Sephora is a global leader in prestige beauty retail, renowned for its vast portfolio of cosmetics, skincare, fragrance and tools. Operating as part of the LVMH group, Sephora is known for its experiential store concepts, emphasis on innovation and inclusivity, and a strong focus on employee learning and client-centric service.
Sephora Atlanta (Lenox Square) seeks a Sales and Service Leader — full-time hourly $24–$27.50/hr; lead teams and elevate client experiences.
Role & Responsibilities
- Lead and inspire the store team by modeling exceptional client service and sales behaviours to achieve individual and store targets.
- Coach, develop and provide ongoing feedback to associates to elevate product knowledge, service delivery and commercial performance.
- Drive client engagement through personalized consultations, loyalty program activation and expert product recommendations.
- Oversee daily store operations, including inventory management, visual merchandising standards and adherence to company policies and loss-prevention protocols.
- Support onboarding and continuous learning initiatives to ensure consistent execution of brand and service standards.
- Promote an inclusive, collaborative culture where team members feel empowered and accountable.
- Maintain punctuality and schedule reliability; be available for peak retail hours, including nights, weekends and holidays.
Qualifications
- Minimum 2–3 years of leadership experience in retail, hospitality or a client-facing service environment.
- Proven track record of coaching teams to achieve sales and service targets.
- Strong commercial acumen with demonstrable client engagement and upselling skills.
- Excellent interpersonal and communication skills, with the ability to influence and motivate.
- Capacity to thrive in a fast-paced environment and rapidly assimilate product knowledge.
- Physically able to lift and carry up to 50 pounds when required.
Skills
Experience
Minimum 2–3 years of supervisory or leadership experience in retail, hospitality or a high-traffic customer service environment with a history of coaching teams and delivering sales targets.
Workplace
The successful candidate will be located in Atlanta, Georgia, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based).
Culture
Sephora cultivates a fast-paced, inclusive retail culture that prizes diversity, continuous learning and exceptional client experiences. As part of the LVMH group, the brand emphasizes professional development, creativity and modern retail execution.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Team Leader», «Retail Sales Manager», «Client Experience Leader», «Store Sales Supervisor», «Client Service Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.