Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 21, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader in Athens, GA — lead retail teams, drive sales, and create exceptional client experiences with $24–$27.50/hr.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales goals
- Drive overall store success through strong client engagement, expert product knowledge, and personalized recommendations
- Provide ongoing feedback and development opportunities to elevate team performance and continuous learning
- Support onboarding of new team members in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standard maintenance
- Promote a culture of openness and inclusivity where all team members feel empowered and respected
- Maintain Sephora standards and company policies to ensure a safe and enjoyable shopping experience
- Meet minimum weekly shift requirements and maintain punctuality during peak retail operations
Qualifications
- Minimum 2 years of documented leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service skills with demonstrated results
- Excellent communication and interpersonal capabilities
- Comfortable working in a fast-paced, dynamic retail environment
- Quick learner capable of absorbing and sharing product knowledge
- Physically able to lift and carry up to 50 pounds
Skills
Experience
Minimum 3 years of progressive retail, hospitality, or service sector experience, with at least 2 years in a formal leadership or supervisory capacity. Demonstrated track record of coaching, team development, and achieving sales targets in a fast-paced retail environment.
Education
High school diploma or equivalent; further retail management certification or related professional development preferred.
Workplace
This position is based in Athens, Georgia, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits available based on eligibility; Sephora commitment to inclusion and belonging within a celebration of diversity and uniqueness.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Sales Team Lead», «Customer Experience Coach», «Retail Leadership Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.