Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 27, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora hiring Sales and Service Leader in Arlington, VA—lead beauty retail teams, inspire excellence, $28–$32/hr. Full-time position.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and exceed sales targets through coaching and collaboration
- Contribute to overall store success through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Coach team members through ongoing feedback, development, and continuous learning in service excellence and product expertise
- Support staff onboarding and training in loyalty programs, brand initiatives, and service excellence standards
- Execute daily operational tasks including inventory management, visual merchandising, and store standards maintenance
- Foster an inclusive, empowering workplace culture where all team members feel valued and supported
- Uphold Sephora company policies and create a safe, welcoming shopping experience for all clients
- Maintain reliability and flexibility, meeting weekly shift requirements and availability during peak retail operations
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service skills with a client-first mindset
- Excellent communication and interpersonal abilities
- Ability to thrive in fast-paced, dynamic retail environments
- Quick learner capable of absorbing and sharing product knowledge and training
- Physically capable of lifting and carrying up to 50 pounds
- Availability during peak retail operations including nights, weekends, and holidays
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with demonstrated success in coaching and inspiring teams to achieve sales and service goals.
Workplace
The role is situated in Arlington, Virginia, USA — conveniently close to Washington, D.C..
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits available based on eligibility; inclusive workplace culture focused on celebrating uniqueness and belonging.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Team Lead - Sales and Service», «Store Leadership Associate», «Sales Leadership Manager», «Client Service Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.