Sephora Sales and Service Leader
- Location
- ArdmorePennsylvaniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 27, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader in Ardmore, PA. Lead a retail team, drive sales, and inspire client experiences at $26–$30/hr.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales goals
- Drive overall store success through strong client engagement, expert product knowledge, and personalized recommendations
- Provide ongoing feedback and development to elevate team performance and support career progression
- Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
- Execute daily operations including inventory management, visual merchandising, and store standard maintenance
- Promote a culture of openness and inclusivity where all team members feel empowered and valued
- Ensure compliance with company policies and help maintain a safe, enjoyable shopping environment
- Maintain flexibility to work nights, weekends, and holidays during peak retail operations
Qualifications
- Minimum 2–3 years of proven leadership experience in retail, hospitality, or service environments
- Demonstrated ability to coach, inspire, and develop teams to exceed performance goals
- Strong sales and client service skills with a client-first mindset
- Excellent communication and interpersonal capabilities
- Ability to thrive in a fast-paced, dynamic retail environment
- Quick learner capable of absorbing and sharing comprehensive product knowledge
- Physical capability to lift and carry up to 50 pounds
Skills
Experience
Minimum 2–3 years of hands-on leadership experience within a retail, hospitality, or service environment. Proven track record of successfully coaching and inspiring teams to deliver exceptional client experiences and achieve sales targets.
Workplace
The successful candidate will be located in Ardmore, Pennsylvania, USA, with easy access to Philadelphia.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives; career development opportunities within Sephora's selective distribution network.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Service Team Lead», «Retail Team Leader», «Sales Coach and Team Lead», «Client Experience Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.