Sephora Sales and Service Leader
- Location
- ArcadiaCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32.20/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 19, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader (Full-Time) in Arcadia, CA — lead teams, drive performance, inspire beauty clients.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and collaboration
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Coach and develop team members through ongoing feedback and performance elevation initiatives
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and maintenance of store standards
- Foster an inclusive and empowered workplace culture that celebrates uniqueness and encourages team collaboration
- Uphold Sephora policies and standards to create a safe and enjoyable shopping experience
- Maintain flexibility and reliability, meeting minimum weekly shift requirements and availability during peak retail operations
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve sales and service goals
- Strong sales and client service skills with a client-first mindset
- Excellent communication and interpersonal abilities
- Physically able to lift and carry up to 50 pounds
- Comfortable in fast-paced and dynamic retail environments
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with a proven track record of coaching and inspiring teams to achieve both sales and service excellence goals.
Education
High school diploma or equivalent; college education preferred but not required.
Workplace
The successful candidate will be located in Arcadia, California, USA, with easy access to Los Angeles.
Compensation
The base compensation for this position ranges from USD 28 to USD 32.20 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; commitment to creating an inclusive beauty community where diversity is celebrated.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Client Service Manager», «Sales Team Lead», «Store Leadership Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.