Sephora Sales and Service Leader
- Location
- Altamonte SpringsFloridaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 15, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader, Altamonte Springs FL — Lead beauty retail team, $24–$27.50/hr, full-time.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales goals through mentorship and example-setting
- Drive store success through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate team performance and foster continuous learning
- Support onboarding and training in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standards maintenance
- Promote a culture of inclusivity, openness, and empowerment where all team members feel valued
- Ensure adherence to Sephora policies and maintain a safe, welcoming shopping experience
- Demonstrate availability during peak retail operations including nights, weekends, and holidays
Qualifications
- Minimum 2 years of documented leadership experience in retail, hospitality, or service environment
- Proven track record of coaching and inspiring teams to achieve performance goals
- Strong sales and client service acumen
- Excellent verbal and interpersonal communication skills
- Ability to thrive in fast-paced, dynamic retail settings
- Physical capacity to lift and carry up to 50 pounds regularly
- Comfortable absorbing and sharing technical product knowledge
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment demonstrating proven ability to coach, motivate, and inspire teams. The candidate should possess strong sales acumen and client service expertise with demonstrated success in fast-paced retail operations.
Education
High school diploma or equivalent; further retail management, beauty industry, or customer service training is advantageous but not mandatory.
Workplace
The successful candidate will be located in Altamonte Springs, Florida, USA, with easy access to Orlando.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Client Experience Supervisor», «Retail Team Leader», «Beauty Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.