Sephora Sales and Service Leader
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Sephora in Allen, TX is hiring a Sales and Service Leader (Full-time) to lead the store team—hourly pay $26–$34/hr.
Overview
Sephora is a global beauty retailer known for its broad assortment of prestige cosmetics, skincare and fragrance brands. As part of the LVMH group, Sephora combines luxury retail standards with a strong focus on innovation, training and customer experience, offering structured career paths across store, merchandising and corporate functions.
Role & Responsibilities
- Lead by example to motivate and coach store teams to deliver exceptional client service and achieve sales targets.
- Drive sales performance through expert product knowledge, personalized client consultations and active client engagement.
- Provide ongoing coaching, feedback and development to support team growth and succession.
- Support onboarding and continuous learning on brand initiatives, loyalty programs and service protocols.
- Oversee daily store operations including inventory management, visual merchandising and maintenance of store standards.
- Promote a culture of inclusivity, teamwork and adherence to company policies to ensure a safe, welcoming shopping environment.
- Maintain flexible availability to cover peak retail hours, including nights, weekends and holidays, and meet scheduled hours.
Qualifications
- Minimum 3 years of leadership experience in retail, hospitality, or a client-facing service environment.
- Proven ability to coach, develop and inspire frontline teams to meet sales and service objectives.
- Strong client service and sales conversion skills with demonstrable product knowledge across beauty categories.
- Excellent verbal communication and interpersonal skills; comfortable in a fast-paced, dynamic retail environment.
- Ability to perform physical tasks required by the role, including lifting and carrying up to 50 pounds.
Skills
Experience
Minimum 3 years of leadership experience in retail, hospitality, or service environments with a track record of coaching teams to achieve sales and service goals.
Education
High school diploma or equivalent required; postsecondary coursework or credential in business, retail management, cosmetology, or a related field preferred.
Workplace
The successful candidate will be located in Allen, Texas, USA, with easy access to Dallas. 2 luxury roles are listed in Allen on Cerulean. Across the Texas region, Cerulean lists 172 open positions — 7 listed in the past two days. Cerulean currently advertises 3.512 open roles in USA, including 137 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 26 to USD 34 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based).
Culture
Sephora cultivates a fast-paced, inclusive retail culture that values diversity, creativity and continuous learning. The company emphasizes hands-on training, talent development and a client-first mindset consistent with its position within the LVMH luxury portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Leader», «Client Experience Supervisor», «Beauty Team Leader», «Store Sales Supervisor», «Retail Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.