Sephora Sales and Service Coordinator

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Location
New YorkNew YorkUSA
Employment
Full-Time
Seniority
Junior
Compensation
$24–27.50/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 29, 2026

About Sephora

Sephora is a leading global beauty retailer known for its curated assortment of cosmetics, skincare and fragrance across owned brands and prestige labels. As part of LVMH's selective retail portfolio, Sephora emphasizes experiential in-store environments, rapid product innovation, and investment in employee training and career mobility.

Sephora (SoHo, New York) seeks a Sales and Service Coordinator — full-time hourly role ($24–$27.50/hr) delivering exceptional client service and coordinating in-store events.

Role & Responsibilities

  • Coordinate in-store services and client-facing events, managing schedules to ensure seamless delivery and adequate team coverage.
  • Coach and support team members to elevate service skills, product knowledge and adoption of loyalty programmes.
  • Deliver personalised client consultations that contribute to daily sales targets and high client satisfaction.
  • Execute daily store operations including inventory control, cash handling, administrative tasks and adherence to store standards.
  • Support visual merchandising to maintain brand presentation and reflect promotional guidelines.
  • Promote an inclusive, team-oriented culture and ensure compliance with company policies and safety standards.
  • Maintain punctuality and flexibility to work peak retail hours (nights, weekends, holidays) and meet minimum required shifts.

Qualifications

  • 1–2 years' experience in retail, hospitality or client-facing service roles.
  • Demonstrated passion for client service with strong coaching, interpersonal and communication skills.
  • Comfortable working in a fast-paced, results-driven retail environment with a client-first mindset.
  • Ability to quickly learn and share product knowledge across the team.
  • Physically able to lift and carry up to 50 pounds as required.
  • Availability to work flexible hours including nights, weekends and holidays.

Skills

Client service Coaching and team development Cash handling Inventory management Visual merchandising Event coordination Retail sales Product knowledge Verbal communication

Experience

1–2 years of experience in retail, hospitality or another client-focused service environment, with demonstrated ability to support team development and deliver sales through exceptional service.

Education

High school diploma or equivalent; vocational studies or coursework in retail, beauty, or hospitality preferred.

Workplace

The role is situated in New York, New York, USA.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (subject to eligibility).

Culture

Sephora fosters a beauty-forward, inclusive retail culture focused on individual expression and continuous learning. The environment is fast-paced and collaborative, with emphasis on coaching, diversity and experiential client service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Coordinator», «Beauty Services Coordinator», «Retail Sales Coordinator», «Store Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.