- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 16, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Sales Advisor serves customers, recommends beauty products, supports store presentation and operations, and contributes to stock control, training and loss prevention at Sephora's Iguatemi Campinas store. Full-time, unlimited-term contract.
Role & Responsibilities
- Greet and enthusiastically assist all customers entering the store.
- Provide courteous, expert service and communicate product knowledge to customers.
- Identify customer needs through effective questioning and recommend suitable products.
- Contribute as a productive, motivated member of the store team; respect colleagues and help maintain a pleasant, organized working environment.
- Identify opportunities to improve the store and suggest possible solutions.
- Carry out services as needed and develop specialist knowledge in the assigned area.
- Keep up with market trends and competitor activity, and remain informed about special store events.
- Maintain Sephora's product, service and event presentation concepts, along with store cleanliness, maintenance and organization standards.
- Follow Sephora policies and procedures, the LVMH Group code of ethics and conduct, and store security standards; maintain confidentiality of information.
- Work toward being a reference in the assigned area and contribute to stock control and quality.
- Complete delegated tasks quickly and accurately; participate in programs to reduce merchandise shortages and losses.
- Help reduce company expenses without compromising service or presentation standards.
- Assigned advisors must know cashier functions; operate the point of sale when authorized.
- Complete all My Sephora Learning training, seek additional training when needed, and help train new advisors.
Qualifications
- Retail experience preferred.
- Beauty experience preferred.
- Customer service, communication and organizational skills.
- Logical reasoning.
- High school diploma or equivalent.
- Knowledge of a foreign language preferred.
- Ability to communicate clearly with customers and employees.
- Availability and flexibility.
- Adherence to the dress code.
- Consistent, reliable service.
- Committed, proactive approach; customer focus; teamwork; work ethic and values aligned with Sephora; results and action orientation; willingness to learn.
Skills
Experience
Minimum 3 years; retail and beauty experience preferred.
Education
High school diploma or equivalent.
Workplace
The successful candidate will be located in Campinas, São Paulo, Brazil.
Explore jobs in Brazil.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Beauty Advisor», «Retail Sales Associate», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.