- Location
- Newcastle New South Wales Australia
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $33.37/hour
- Department
- Retail & Boutique Operations
- Posted
- Oct 19, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a part-time Retail Supervisor for its Charlestown store, leading 20+ Beauty Advisors and overseeing client experience, sales performance and store operations. The role is permanent and offers remuneration of AUD 33.37 per hour, plus superannuation, commission, and weekend and public holiday loading.
Role & Responsibilities
- Lead and mentor a team of 20+ Beauty Advisors, fostering a high-performance culture and operational excellence.
- Deliver a curated, innovative prestige beauty experience and serve as a role model for the team.
- Drive sales performance to exceed KPIs and develop team capabilities through targeted coaching and development.
- Interpret reporting data to inform operational decisions, working closely with the Store Manager, Assistant Store Manager and fellow Senior Beauty Advisors.
- Facilitate constructive team communication, provide impactful feedback and maintain dialogue with the wider management team.
- Serve as the Client Experience Lead (CEL), overseeing client and team matters and making store decisions in a fast-paced environment.
- Support sales management and back-of-house operations across beauty, skincare, haircare and wellness categories.
- Manage profit and loss, sales forecasting, people management and training, stock control and visual merchandising.
- Motivate, coach and empower team members on the sales floor.
- Foster a positive team culture through feedback, career development, coaching, learning and recognition.
- Exceed sales targets and KPIs.
- Work a rotating roster, including late nights, weekends and public holidays.
Qualifications
- At least 3 years of experience.
- Extensive retail management experience, including profit and loss management, sales forecasting, people management and training, stock control, and visual merchandising.
- Proficiency in Microsoft Office Suite for data interpretation and daily reporting.
- A hands-on leadership approach and enthusiasm for motivating and developing teams on the sales floor.
- A strong commitment to exceptional client service and an experiential retail environment that embodies the Sephora brand.
- Commitment to a positive, inclusive team culture in which people are valued and supported to succeed.
- A proven record of exceeding sales targets and KPIs with a results-oriented mindset.
- Availability for a rotating roster that meets store needs, including late nights, weekends and public holidays.
Skills
Experience
Minimum 3 years
Workplace
This position is based in Newcastle, New South Wales, Australia.
Explore jobs in Australia.
Compensation
The base compensation for this position is AUD 33.37 per hour.
Benefits
Products gifted throughout the year; store discounts of up to 45%; paid parental leave, birthday leave and personal leave for full-time and part-time employees; health and well-being initiatives, including 24/7 mental health programs and life insurance; discounted gym memberships; personal development and career progression opportunities within ANZ through structured succession planning; access to opportunities across LVMH luxury brands; an online learning platform; and a social calendar. Commission and weekend and public holiday loading are also offered.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Supervisor», «Retail Team Supervisor», «Beauty Retail Supervisor», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.