- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $33.37/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 5, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is seeking a full-time Retail Supervisor for its Canberra store, a leadership role overseeing teams of 20+ beauty advisors and driving operational excellence, sales performance, and client experience. The role spans beauty, skincare, haircare, wellness, sales management, and back-of-house operations, with extensive onboarding and ongoing development. Remuneration is AUD 33.37 per hour plus superannuation, commission, and weekend and public holiday loading.
Role & Responsibilities
- Lead teams of 20+ beauty advisors, fostering a high-performance culture and operational excellence.
- Model Sephora’s prestige beauty experience and mentor the team.
- Drive a high-performance selling culture to exceed KPIs, using targeted coaching and development to elevate team capabilities.
- Interpret reporting data to inform operational decisions and collaborate with the Store Manager, Assistant Store Manager, and fellow Senior Beauty Advisors.
- Facilitate open, constructive team communication, provide impactful feedback, and maintain dialogue with the wider management team.
- Serve as the Client Experience Lead (CEL), overseeing client and team matters and making critical store decisions in a fast-paced environment.
- Work across beauty, skincare, haircare, and wellness categories, sales management, and back-of-house operations.
- Manage profit and loss, sales forecasting, people management and training, stock control, and visual merchandising.
- Work hands-on on the sales floor to motivate, coach, and empower team members.
- Deliver exceptional client service and create an experiential retail environment that embodies the Sephora brand.
- Foster a positive culture through feedback, career development, coaching, learning, and recognition.
- Exceed sales targets and KPIs.
- Work a rotating roster, including late nights, weekends, and public holidays; the busiest trading days are Thursday to Sunday.
Qualifications
- Minimum 3 years of retail management experience.
- Proficiency in Microsoft Office Suite for data interpretation and daily reporting.
- Demonstrated ability to exceed sales targets and KPIs with a results-oriented mindset.
- Availability to work a rotating roster that includes late nights, weekends, and public holidays.
Skills
Experience
Minimum 3 years of retail management experience.
Workplace
The successful candidate will be located in Canberra, Australian Capital Territory, Australia.
Explore jobs in Australia.
Compensation
The base compensation for this position is AUD 33.37 per hour.
Benefits
Gifted products throughout the year; store discounts of up to 45%; paid parental leave, birthday leave, and personal leave for full-time and part-time employees; health and well-being initiatives, including 24/7 mental health well-being programs and life insurance; discounted gym memberships; personal development and career progression opportunities in ANZ through structured succession planning; access to opportunities across LVMH’s global group of high-end luxury brands; an online learning platform; a social calendar; commission; superannuation; weekend and public holiday loading.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Retail Supervisor», «Senior Beauty Advisor», «Sales Floor Supervisor», «Retail Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.