Sephora Retail Specialist

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Location
Employment Full-time
Seniority Mid-Level
Posted Jan 30, 2026

Join Sephora in Siena, Italy as a Retail Specialist. Be part of a dynamic team in the luxury beauty industry, focusing on customer engagement and team leadership.

Overview

Sephora, a trailblazer in the prestige beauty retail industry, has been a part of the LVMH Group since 1997. Originating in Limoges, France in 1969, Sephora has consistently broken conventions to inspire and include a diverse clientele. With a presence in 35 countries and a workforce of 56,000, Sephora connects customers with a curated selection of nearly 500 brands, including its own Sephora Collection. In Italy alone, Sephora employs over 2,000 individuals, contributing to its vibrant and inclusive community.

Role & Responsibilities

  • Manage the retail floor, focusing on key product categories such as makeup, skincare, fragrance, and Sephora Collection.
  • Facilitate communication between the Store Manager and Beauty Advisor team.
  • Support Managers in developing the store's commercial and HR strategies.
  • Monitor and analyze team KPIs, motivating the team to achieve targets.
  • Coordinate commercial and organizational activities including promotions, events, and CRM campaigns.
  • Oversee stockroom management, ensuring optimal stock levels and adherence to merchandising strategies.
  • Implement company procedures and commercial policies as directed by central departments.
  • Train new hires and guide their professional development in collaboration with Managers.
  • Foster open and trusting interactions with diverse groups, building relationships within and beyond the organization.

Qualifications

  • Minimum of 3-4 years of experience in similar roles such as Assistant Store Manager, Team Leader, or Supervisor.
  • Experience in dynamic, multinational retail environments.

Skills

Knowledge of key commerce KPIs and budget management. Ability to analyze data and produce daily reports. Proven team management skills, with the ability to guide and motivate. Dynamism, flexibility, and resilience.

Experience

Minimum of 3-4 years in roles such as Assistant Store Manager, Team Leader, or Supervisor, preferably in multinational retail environments.

Workplace

This position is based in Siena, Italy. In Italy as a whole, Cerulean currently features 1.323 open positions, with 31 posted this week.

Benefits

Competitive tailored welfare offers, free beauty product gifts, and access to discounts on Sephora and LVMH products. Participation in activities such as Annual Convention and team building events.

Culture

Sephora fosters a culture of empowerment, learning, and growth, where authenticity and diversity are celebrated. The company provides tools and opportunities for innovation and leadership, creating a fulfilling work environment where every action contributes to the industry's inspiration.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.