Sephora Retail Specialist
About Sephora
Sephora, a trailblazer in the prestige beauty retail industry since its founding in 1969 in Limoges, France, is part of the esteemed LVMH Group. Renowned for its commitment to diversity and inclusivity, Sephora connects customers with a curated selection of nearly 500 brands, alongside its own Sephora Collection. With a global presence spanning 35 countries and a workforce of 56,000, Sephora continues to inspire and empower individuals worldwide.
Join Sephora in Milano, Italy as a Retail Specialist. Be part of a dynamic team in a leading beauty retail company under the LVMH Group.
Role & Responsibilities
- Manage the sales floor, focusing on one or more key product categories such as makeup, skincare, fragrance, or Sephora Collection.
- Facilitate communication between the Store Manager and Beauty Advisors.
- Support Managers in developing and executing the store's commercial and HR strategies.
- Monitor and analyze team KPIs, motivating the team to achieve targets.
- Coordinate commercial activities including promotions, events, and product launches.
- Oversee stockroom management, ensuring optimal stock levels and adherence to merchandising strategies.
- Implement company procedures and commercial policies as directed by central departments.
- Train and mentor new hires, supporting their professional growth in collaboration with Managers.
- Foster open communication and relationship-building within and beyond the organization.
Qualifications
- Minimum of 3-4 years of experience in similar roles such as Assistant Store Manager, Team Leader, or Supervisor in a multinational retail environment.
- Proficiency in key commerce KPIs and budget management.
- Demonstrated team management skills with a focus on achieving objectives and fostering team spirit.
Skills
Experience
A minimum of 3 years of relevant experience in retail management or supervisory roles.
Workplace
This position is based in Milan, Lombardy, Italy.
Benefits
Competitive welfare offers, complimentary beauty products, and discounts on Sephora and LVMH brands. Opportunities for professional development and participation in team-building activities.
Culture
Sephora fosters a culture of empowerment, learning, and growth, embracing authenticity and diversity. The company encourages innovation and leadership, providing a supportive environment where differences are celebrated and collective spirit is strengthened.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.