Sephora Retail Sales Manager

Employment
Full-Time
Seniority
Manager
Posted
Apr 23, 2026

About Sephora

Sephora is a global specialist in beauty retail, recognized for an omnichannel network of stores and a curated assortment of prestige cosmetics, fragrance and skincare. As a brand within the LVMH group, Sephora combines entrepreneurial retailing with rigorous standards of client service, training and product expertise, offering development paths across store operations, merchandising and corporate functions.

Sephora in Marseille seeks a Retail Sales Manager (CDI, 35h) to lead an axis, coach the team and drive sales performance.

Role & Responsibilities

  • Lead a commercial axis (Perfume, Skincare, Makeup, Cashier, or Operations) and own the day-to-day organization and planning of the team's activity.
  • Deploy and animate growth levers aligned with the commercial and human development plan for the assigned perimeter.
  • Motivate, coach and mobilize sales advisors around shared targets to deliver outstanding customer experiences and commercial results.
  • Develop and cascade product and service knowledge to the team to ensure consistent selling excellence and challenge achievement.
  • Monitor performance metrics and sales KPIs, manage staffing and rosters, and ensure operational compliance including cash-handling and visual merchandising standards.

Qualifications

  • Proven first managerial experience in a retail or client-facing environment; demonstrated people leadership and coaching ability.
  • Strong commercial orientation with a track record of meeting or exceeding sales targets.
  • Excellent interpersonal and communication skills; ability to motivate diverse teams and foster collective success.
  • Agile, proactive and solution-oriented with sound organizational and prioritization capabilities.

Skills

Team leadership Coaching and performance management Customer service excellence Merchandising and visual standards Stock and inventory management Point-of-sale (POS) operations and cash handling KPI monitoring, sales forecasting and target setting

Experience

A proven first experience in a supervisory or managerial role within retail or a service-driven environment; experience in beauty, cosmetics or luxury retail is highly advantageous.

Education

Secondary education (high school diploma) required; vocational training or diploma in retail, business or management is a plus.

Workplace

The successful candidate will be located in Marseille, Provence-Alpes-Côte d'Azur, France.

Benefits

Attractive fixed and variable pay; company health insurance (mutuelle); participation and intéressement; additional company benefits

Culture

Sephora cultivates an inclusive, community-oriented workplace where authenticity and teamwork are valued. The brand emphasizes continuous learning, personal development and leadership, offering resources to grow within a fast-paced beauty retail environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Sales Manager», «Beauty Sales Manager», «Boutique Retail Manager», «Area Sales Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Retail Sales Manager

Marseille, France

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