Sephora Retail Sales Manager
About Sephora
Sephora is a global beauty retailer renowned for its curated assortment of prestige cosmetics, fragrance and skincare. As part of the LVMH group, the brand combines luxury retail expertise with an entrepreneurial, omnichannel approach to customer experience and product discovery.
Sephora — Retail Sales Manager in Marseille (Terrasse du Port). Permanent full-time position leading a beauty sales team with attractive fixed + variable pay.
Role & Responsibilities
- Lead a dedicated commercial area (Perfume, Skincare, Makeup, Cash, or Operations), setting priorities and planning daily and weekly activity to achieve sales and service objectives.
- Drive the commercial and human development plan for the area by activating growth levers, defining targets, and monitoring KPIs.
- Coach, motivate and develop a team of Sales Advisors through regular feedback, training and on-floor coaching to elevate product knowledge and selling skills.
- Ensure superior client experience through service standards, merchandising, and by resolving client escalations promptly.
- Coordinate with store management on staffing, scheduling, inventory flow and operational tasks to maintain store performance and visual standards.
Qualifications
- Minimum of 3 years of successful managerial experience in a customer-service or retail environment.
- Proven ability to lead and motivate frontline sales teams to deliver collective results.
- Strong commercial orientation with a track record of meeting or exceeding sales targets.
- Excellent communication skills and capacity to train and develop people.
- Adaptable, proactive and solution-oriented in a fast-moving retail environment.
Skills
Experience
At least 3 years of managerial experience in retail or a customer-facing industry, preferably within beauty, luxury or selective distribution, with demonstrated success in leading sales teams and achieving targets.
Education
Post-secondary diploma or equivalent; bachelor's degree in business, retail management or a related field preferred. Professional qualifications in retail or beauty are a plus.
Workplace
The successful candidate will be located in Marseille, Marseille, France.
Benefits
Competitive fixed and variable remuneration; company health insurance (mutuelle); participation and intéressement; additional company benefits.
Culture
Sephora cultivates an inclusive, diverse and team-oriented culture where authenticity and personal development are valued. The environment emphasizes customer experience, continuous learning, and opportunities to grow within a global luxury retail group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Sales Manager», «Store Sales Manager», «Retail Team Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.