Sephora Retail Sales Manager
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Sephora seeks a Retail Sales Manager in Amiens, France — permanent full-time role leading a product axis and coaching store sales teams.
Overview
Sephora is a leading global beauty retailer within the LVMH group, renowned for its broad assortment of prestige cosmetics, skincare and fragrance brands and its omnichannel retail model. The company emphasizes product expertise, customer experience and commercial innovation, offering dynamic career pathways across stores, digital and corporate functions.
Role & Responsibilities
- Lead a designated commercial axis (Perfume, Skincare, Makeup, Cashier, or Operations), organising and planning the team’s daily activity to achieve sales and service objectives.
- Deploy and animate growth levers aligned with the commercial and human development plan for the assigned area.
- Coach, motivate and mobilise sales advisors around shared targets, fostering high standards of client service and conversion.
- Develop and cascade product and service knowledge across the team to address commercial challenges and enhance customer experience.
- Monitor key performance indicators, manage workforce planning and schedules, and ensure operational excellence on the sales floor.
Qualifications
- Minimum three years of successful managerial experience in a customer-service-oriented retail environment.
- Proven ability to lead and inspire a frontline team to meet commercial targets.
- Results-driven mindset with strong collective leadership and the ability to propose pragmatic solutions.
- Intellectual agility, responsiveness and capacity to operate effectively in a fast-moving retail environment.
Skills
Experience
Minimum 3 years of management experience in a customer-facing retail environment, with demonstrated success in driving sales performance and developing teams.
Education
High school diploma or equivalent; vocational qualification or tertiary studies in business, retail, or marketing preferred.
Workplace
This position is based in Amiens, Hauts-de-France, France, within easy reach of Paris. The broader Hauts-de-France area accounts for 48 active listings on Cerulean, 1 of which are new. In France as a whole, Cerulean currently features 4.401 open positions, with 236 posted this week.
Benefits
Attractive fixed plus variable remuneration; health insurance (mutuelle); statutory profit-sharing (participation) and incentive schemes (intéressement); additional company benefits.
Culture
Sephora cultivates an inclusive, team-oriented culture where authenticity and diversity are valued. The brand prioritises personal development and leadership, offering resources and mobility for employees to learn, innovate and progress within a high-energy retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager - Beauty», «Store Sales Manager», «Beauty Retail Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.