Sephora Retail Operations Specialist

Employment
Full-Time
Seniority
Mid-Level
Posted
Aug 24, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora seeks a Retail Operations Specialist in Istanbul to oversee inventory, conduct audits, and train stock operations teams.

Role & Responsibilities

  • Oversee inventory accuracy, shrinkage management, and back-of-house standards across the retail network
  • Conduct periodic store visits to audit operational performance and provide on-site coaching
  • Lead physical inventory counts, cycle counts, and recount processes; provide post-count analysis and action plans
  • Ensure compliance with Sephora Global and Local Audit guidelines for stock operations
  • Serve as first point of contact for store inquiries, problems, and operational support related to stock operations
  • Develop and implement training programs for stock operations staff and new joiners
  • Prepare training reports and support existing store teams with development programs tailored to store needs
  • Travel to stores for operational support and audits

Qualifications

  • Bachelor's degree in Business, Logistics, Retail Management, Accounting, or related field
  • 2–4 years of retail stock operations experience
  • Experience in training, coaching, or onboarding retail teams (highly preferred)
  • Excellent analytical and reporting skills; proficiency in Excel, SAP, and retail systems
  • Advanced English-speaking skills
  • Strong communication, problem-solving, and organizational skills
  • Ability to travel for store support and operational audits

Skills

Excel SAP Retail systems Inventory management Audit and compliance Training and coaching Analytical reporting Problem-solving

Experience

2–4 years of retail stock operations experience, with demonstrated experience in training, coaching, or onboarding retail teams highly preferred.

Education

Bachelor's degree in Business, Logistics, Retail Management, Accounting, or related field.

Workplace

This position is based in Istanbul, Istanbul, Turkey.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stock Operations Coordinator», «Retail Operations Manager», «Store Operations Specialist», «Inventory Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Retail Operations Specialist

Istanbul, Turkey

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