Sephora Retail Operations Specialist

Employment
Full-Time
Seniority
Mid-Level
Posted
May 15, 2026

About Sephora

Sephora is a leading global prestige beauty retailer and a member of the LVMH group. The brand operates an extensive omnichannel network of stores and digital platforms, curating a wide portfolio of prestige and own‑label beauty products. Sephora is recognised for a fast‑paced, consumer‑centric retail model that blends experiential in‑store environments with sophisticated e‑commerce capabilities.

Sephora — Retail Operations Specialist in Istanbul, Turkey. Lead inventory accuracy, stock operations training and audits across the retail network.

Role & Responsibilities

  • Manage and optimise inventory accuracy across the store network, including shrinkage control and back‑of‑house (BOH) standards.
  • Lead and coordinate physical inventory counts, cycle counts and recount processes; deliver post‑count analysis and corrective action plans.
  • Develop, deliver and document training, onboarding and continuous development programmes for store stock operations teams and new joiners.
  • Conduct periodic store visits to audit stock operations, coach store teams on best practices and ensure adherence to Sephora global and local audit guidelines.
  • Act as the primary point of contact for store enquiries related to stock operations, providing operational support, troubleshooting and escalation when required.
  • Create training reports and track performance metrics to inform improvement initiatives and localised development plans.

Qualifications

  • Bachelor’s degree in Business, Logistics, Retail Management, Accounting or a related discipline.
  • 2–4 years of hands‑on retail stock operations or inventory management experience.
  • Experience in training, coaching or onboarding retail teams is highly preferred.
  • Advanced proficiency in English; additional languages are an asset.
  • Ability and willingness to travel regularly for store support and operational audits.

Skills

Inventory accuracy and shrinkage management Cycle counts and physical inventory processes Audit compliance and post‑count analysis Training design, delivery and reporting Excel SAP Retail systems Analytical and reporting skills On‑site coaching and stakeholder communication

Experience

Minimum 2–4 years of practical experience in retail stock operations or inventory management, with proven exposure to training or coaching store teams and executing inventory counts and audits.

Education

Bachelor’s degree in Business, Logistics, Retail Management, Accounting or related field.

Workplace

This position is based in Istanbul, Istanbul, Turkey.

Culture

Sephora cultivates an inclusive, creative and fast‑moving retail culture that emphasises learning and professional development. As part of the LVMH family, the organisation values diversity, empowerment and a disruptive spirit that encourages employees to innovate and grow.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stock Operations Specialist», «Inventory Operations Specialist», «Retail Inventory Analyst», «Store Operations Trainer», «Inventory Control Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Retail Operations Specialist

Istanbul, Turkey

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