Sephora Retail Operations Leader

Calabasas California USA

Address
4799 Commons Way Space #H1, Calabasas, CA 91302 View map
Employment
Full-Time
Seniority
Supervisor
Compensation
$28–32.20/hour
Posted
Oct 14, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora is hiring a full-time Retail Operations Leader for its Calabasas store, working 30–40 hours per week and available for peak periods, including nights, weekends, and holidays. The role leads store operations, inventory, merchandising, and team development; hourly pay is $28.00–$32.20, depending on qualifications, experience, and other legitimate business factors.

Role & Responsibilities

  • Oversee inventory management, replenishment, order fulfillment, and operational standards.
  • Lead visual merchandising, promotional events, and store maintenance to uphold brand presentation and drive sales.
  • Partner with the team to deliver exceptional client service and contribute to store goals.
  • Coach and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
  • Promote an inclusive, open culture where everyone feels empowered.
  • Uphold company policies and help create a safe, enjoyable shopping experience.
  • Lead the operations team and support an exceptional client experience.

Qualifications

  • At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality; 3 years minimum experience is also stated.
  • Proven ability to lead, coach, and develop teams to achieve goals.
  • Strong attention to detail, problem-solving, and organizational skills.
  • Effective time management and ability to prioritize in a dynamic environment.
  • Excellent communication and interpersonal skills.
  • Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
  • Physically able to lift and carry up to 50 pounds as needed.
  • Able to meet the required minimum number of weekly shifts and hours; full-time schedule is 30–40 hours per week.
  • Available during peak retail operations, including nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Skills

Inventory management Replenishment Order fulfillment Visual merchandising Team leadership, coaching, and development Problem-solving Organization Time management Communication Interpersonal skills

Experience

At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality; 3 years minimum experience is also stated.

Workplace

The role is situated in Calabasas, California, USA — conveniently close to Los Angeles.

The setting USA

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Compensation

The base compensation for this position ranges from USD 28 to USD 32.20 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Supervisor», «Retail Operations Supervisor», «Operations Team Leader», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Retail Operations Leader

Calabasas, USA

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