Sephora Retail Operations Leader
- Location
- Attleboro Massachusetts USA
- Employment
- Full-Time
- Seniority
- Lead
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Oct 5, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is seeking a full-time Retail Operations Leader in Attleboro, Massachusetts, to lead store operations, inventory, merchandising, and team development while supporting an exceptional client experience. The permanent role is hourly, scheduled for 30–40 hours per week, including availability for nights, weekends, and holidays; pay is $26–$30 per hour.
Role & Responsibilities
- Oversee inventory management, replenishment, order fulfillment, and compliance with operational standards.
- Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand presentation and drive sales.
- Partner with the team to deliver exceptional service and contribute to store goals.
- Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
- Promote an inclusive, open culture where everyone feels empowered.
- Follow company policies and help create a safe and enjoyable shopping experience.
- Lead the operations team and coach others to perform at their best.
Qualifications
- At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
- Proven ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail, problem-solving, and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Physically able to lift and carry up to 50 pounds as needed.
- Available for the required minimum number of weekly shifts and hours; full-time schedule is 30–40 hours per week.
- Available during peak retail operations, including nights, weekends, and holidays.
- Punctuality and consistent attendance.
Skills
Experience
Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality; a separate minimum of 3 years is also stated.
Workplace
The role is situated in Attleboro, Massachusetts, USA — conveniently close to Boston.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits, subject to eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Store Operations Manager», «Retail Team Leader», «Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.