Sephora Retail Events Operations Specialist
- Employment
- Contract
- Seniority
- Entry-Level
- Compensation
- $62,000–74,000/year
- Department
- Retail & Boutique Operations
- Posted
- May 29, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Retail Events Operations Specialist at Sephora Canada, Toronto. Lead event execution and operations across stores in this 6-month contract role.
Role & Responsibilities
- Lead end-to-end event intake, review, and approval processes with focus on timely processing, accuracy, and compliance with Sephora guidelines
- Track and validate required event documentation including assets, approvals, and compliance requirements with follow-up to brand partners
- Manage brand-facing communication, providing professional correspondence, feedback, and status updates to ensure timely event execution
- Oversee shared inbox and intake portal management, triaging requests and maintaining organized workflows
- Execute system updates including SKU uploads and event-related data entry to support inventory initiatives
- Maintain data integrity by uploading event titles, images, and assets within internal systems
- Partner cross-functionally with internal teams to support event readiness, troubleshoot issues, and ensure smooth operational execution
- Identify operational gaps, troubleshoot challenges, and contribute to process improvement initiatives
Qualifications
- 1–2 years of experience in retail operations, event coordination, project coordination, or administrative environments
- Demonstrated experience working in process-driven environments with strong execution and accuracy focus
- Exceptional attention to detail with ability to manage high-volume, repetitive tasks consistently
- Strong organizational and time management skills with capability to prioritize competing deadlines during peak periods
- Strong written communication skills with experience managing external or brand-facing correspondence
- Proficiency in Microsoft Office tools (Excel, Outlook, Teams, PowerPoint)
- Comfort working within systems and data platforms with focus on accuracy and process improvement
- Proactive, solutions-oriented mindset with ability to identify and resolve issues
Skills
Experience
1–2 years of experience in retail operations, event coordination, project coordination, or administrative roles, preferably in process-driven environments with a focus on execution accuracy and high-volume task management.
Education
Not specified
Workplace
This position is based in Toronto, Ontario, Canada.
Compensation
The base compensation for this position ranges from CAD 62,000 to CAD 74,000 per annum.
Benefits
Healthcare plan including medical, dental, vision, life, and disability coverage; Well-Being@Sephora program for mental, financial, physical, and social well-being; hybrid work schedule; vacation and flex days; maternity/paternity leave; 30% merchandise/services discount; access to gratis and LVMH brand flash sale discounts; volunteer and donation matching; Employee Assistance Program; 24/7 mental health resources via Dialogue
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Events Coordinator», «Retail Operations Associate», «Event Administration Specialist», «Store Events Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.