Sephora Retail Education Coordinator
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Human Resources, People & Culture
- Posted
- Jul 27, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora UK: Retail Education Coordinator role in London, supporting training delivery and learning initiatives across the UK beauty retail network.
Role & Responsibilities
- Coordinate and maintain the UK retail education calendar, ensuring learning activity is planned, communicated and delivered effectively across the business
- Organise the logistics for training events, workshops and education experiences, including venues, travel, accommodation, catering, learning materials and product requirements
- Track training attendance, engagement and effectiveness, providing accurate reporting and insights to support continuous improvement
- Support the management of education budgets, purchase orders, invoices, reporting and key administrative processes
- Help deliver digital learning initiatives by supporting the rollout, tracking and reporting of platforms such as MySephora Learning and Attensi Skills
- Create, update and maintain engaging digital learning content and learning pathways that support the development of retail teams
- Act as a key point of contact for brand partners, coordinating training requests, store visits and education opportunities across the retail network
- Partner closely with the Head of Education to deliver impactful brand education plans aligned with commercial priorities and business goals
- Coordinate brand trainers and specialists into stores, ensuring visits are well organised, effective and deliver value to both Cast Members and brand partners
- Support the organisation and tracking of gratis, incentives and educational tools that enhance engagement and learning outcomes
- Build strong relationships with Retail Leaders, store teams, brand partners and Head Office stakeholders, ensuring clear communication and seamless execution of education activities
- Champion SEPHORA's commitment to learning and development by helping create outstanding educational experiences that support both individual and business success
Qualifications
- Experience in training coordination, education support, retail operations or administration, ideally within a beauty, luxury or fast-paced retail environment
- Strong organisational and project coordination skills, with the ability to manage multiple deadlines and priorities simultaneously
- Excellent communication and stakeholder management skills with the confidence to work with both internal and external partners
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Experience working with digital learning platforms, learning management systems or reporting tools
- Strong attention to detail and the ability to maintain accurate records, reporting and documentation
- Comfortable analysing training data and tracking engagement and learning outcomes
- A proactive, solutions-focused mindset with the ability to work independently and as part of a wider team
- Passion for beauty, people development and creating exceptional learning experiences
- Alignment with SEPHORA's values and commitment to creating a culture of belonging, growth and excellence
Skills
Experience
Beginner to mid-level experience in training coordination, education support, retail operations or administration, ideally within a beauty, luxury or fast-paced retail environment.
Education
No specific educational qualifications stated; secondary education or equivalent expected.
Workplace
This position is based in London, England, UK.
Benefits
Private Healthcare, Life Assurance, Private Pension from day one, Competitive pay with annual salary reviews, Generous employee discount across global beauty brands, Paid birthday day off, Access to wellbeing and perks platform, LVMH Heart Fund support, Generous holiday allowance with option to purchase additional days.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Training Coordinator», «Education Support Specialist», «Learning Operations Coordinator», «Retail Learning Administrator», «Education Program Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.