Sephora Retail Consultant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Jul 2, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales Consultant position in São Paulo, Brazil—deliver beauty expertise and drive client satisfaction in retail luxury beauty.
Role & Responsibilities
- Greet and assist all customers with enthusiasm and professionalism upon store entry
- Provide specialized and cordial service by identifying customer needs through effective consultation and recommending appropriate products
- Demonstrate comprehensive product knowledge to customers and maintain current awareness of market trends
- Maintain store presentation, cleanliness, organization, and adherence to Sephora's promotional concepts and event standards
- Participate actively and motivationally as a productive team member, supporting inventory control and quality assurance
- Operate point-of-sale systems and handle cash transactions when authorized
- Apply and demonstrate product usage to customers as required
- Execute all Sephora policies and procedures with precision, serving as a point of reference in your assigned area
- Contribute to loss prevention programs and expense reduction initiatives without compromising service quality
- Complete all My Sephora Learning training modules and seek additional professional development opportunities
- Assist in the training and onboarding of new consultants
- Maintain confidentiality of all company information and uphold LVMH Code of Ethics and Conduct
Qualifications
- Secondary education (high school) or equivalent
- Customer service experience and demonstrated communication skills
- Logical reasoning and attention to organizational detail
- Ability to communicate clearly with customers and colleagues in Portuguese
- Flexibility and availability to work scheduled retail hours, including potential weekend and evening shifts
- Adherence to professional dress code standards
- Consistent and reliable presence
Skills
Experience
Retail experience is desirable; beauty or cosmetics industry experience is preferred but not required for entry-level candidates. Beginner-level experience or transferable customer service background is acceptable.
Education
Secondary education (high school) or equivalent. Knowledge of a foreign language is desirable.
Workplace
This position is based in São Paulo, São Paulo, Brazil.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Beauty Consultant», «Sales Advisor», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.