Sephora Retail Assistant

Employment
Part-Time
Seniority
Entry-Level
Compensation
$36.33/hour
Posted
Aug 3, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Retail Assistant (Beauty Advisor) at Highpoint, Melbourne—casual part-time role with training and LVMH career opportunities.

Role & Responsibilities

  • Provide exceptional customer service and create a welcoming environment that listens to and addresses unique customer needs
  • Demonstrate product knowledge across all departments including beauty, skincare, haircare, and wellness offerings
  • Guide customers in discovering Sephora's CRM program and its benefits to enhance their loyalty and experience
  • Support team members through knowledge sharing and collaborative beauty advisor relationships
  • Participate in cross-training and attend in-store beauty expert training sessions to continuously expand product expertise
  • Maintain awareness of new beauty products and emerging trends to advise customers effectively
  • Work flexibly across key trading times, including Thursday to Sunday, evening, and weekend shifts

Qualifications

  • Previous sales experience in a retail or customer-facing environment
  • Excellent interpersonal skills and ability to build relationships with clients and team members
  • Availability for 3+ full days per week, with flexibility for late-night and weekend trading hours
  • Passion for beauty products and commitment to helping customers discover their best selves

Skills

Customer service excellence Product knowledge development Sales ability CRM program familiarity Team collaboration Trend awareness

Experience

Beginner level with previous sales or retail customer-facing experience required.

Workplace

The successful candidate will be located in Melbourne, Victoria, Australia.

Compensation

The base compensation for this position is AUD 36.33 per hour.

Benefits

Store discounts up to 45% off, gifted products throughout the year, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health wellbeing programs, life insurance, unique online learning platform, opportunities for development and career growth across LVMH Group brands.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Sales Associate», «Client Advisor», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Retail Assistant

Melbourne, Australia

Continue to the application.