Sephora Retail Assistant
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $28.08/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 11, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a Retail Assistant (Beauty Advisor) for its Northland store in Melbourne, Australia on a part-time basis, offering beauty expertise and customer engagement opportunities.
Role & Responsibilities
- Provide personalized assistance to customers, listening to their unique needs and helping them discover suitable beauty and skincare solutions
- Maintain expertise across all product departments including beauty, skincare, haircare, and wellness offerings
- Educate customers about Sephora's CRM programme and its benefits for loyalty and personalized beauty journeys
- Observe and communicate emerging beauty trends and product innovations to both customers and team members
- Participate in cross-training initiatives and attend in-store beauty expert training sessions to expand product knowledge
- Build and maintain positive relationships with customers and fellow Beauty Advisors through collaborative teamwork
- Ensure the store environment remains welcoming and well-maintained during assigned shifts
Qualifications
- Previous sales experience in a retail or customer-facing environment
- Excellent interpersonal and communication skills
- Demonstrated ability to build client relationships and foster team collaboration
- Willingness to continuously learn about beauty products and industry trends
- Availability to work 3 full days per week across key trading periods (Thursday–Sunday, including late-night and weekend shifts)
Skills
Experience
Beginner-level retail or customer-facing experience preferred; enthusiasm and willingness to learn are equally valued.
Education
No formal education requirement stated; high school completion or equivalent is typical for retail positions.
Workplace
The successful candidate will be located in Melbourne, Victoria, Australia.
Compensation
The base compensation for this position is AUD 28.08 per hour.
Benefits
Store discounts up to 45% off, complimentary gifted products throughout the year, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health and well-being programmes, life insurance, and access to a unique online learning platform.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Sales Associate», «Client Advisor», «Store Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.