Sephora Retail Assistant

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Location
MelbourneVictoriaAustralia
Employment
Part-Time
Seniority
Entry-Level
Compensation
$28.08/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 23, 2026

About Sephora

Sephora is a global beauty retailer known for its broad assortment of prestige cosmetics, skincare, haircare and wellness brands. Operating as part of the LVMH group, Sephora blends high-touch retail theatre with an emphasis on product discovery, education and ongoing talent development across its stores and digital channels.

Sephora is hiring a Part-Time Retail Assistant (Beauty Advisor) — Melbourne Central, Australia. $28.08/hr + super. Join a global beauty retailer.

Role & Responsibilities

  • Deliver exceptional, personalised customer service to inspire purchase and repeat visits across beauty, skincare, haircare and wellness categories.
  • Conduct product demonstrations and consultations to educate customers on features, benefits and application techniques.
  • Promote and enroll customers in the CRM loyalty programme to drive retention and lifetime value.
  • Operate the store POS and support daily cashing, sales reconciliation and register procedures.
  • Participate in onboarding, in-store trainings and cross-training to maintain up-to-date product and brand knowledge.
  • Support visual merchandising, stock replenishment, inventory counts and housekeeping to ensure floor readiness.
  • Work rostered shifts including late-night trade and weekends to cover peak trading periods.

Qualifications

  • Previous sales experience in retail or a customer-facing environment preferred.
  • Demonstrable interpersonal skills with an ability to build rapport and long-term client relationships.
  • Passion for beauty, trends and product knowledge across makeup, skincare, haircare and wellness.
  • Availability to work key trading times — ideally three full days including late nights and weekend shifts.
  • Willingness to undertake training and continual professional development via in-store and digital platforms.

Skills

Customer service and clienteling Retail sales and upselling Product knowledge (makeup, skincare, haircare, wellness) CRM platform familiarity Point of Sale (POS) operations Visual merchandising basics Strong verbal communication and teamwork Inventory handling and stock replenishment

Experience

Entry-level position; previous retail or customer-facing sales experience is preferred but not mandatory.

Education

No formal tertiary requirement; Certificate III in Retail or Certificate III/IV in Beauty Services/Diploma of Beauty Therapy is desirable.

Workplace

The successful candidate will be located in Melbourne, Victoria, Australia.

Compensation

The base compensation for this position is AUD 28.08 per hour.

Benefits

Opportunities for personal and global career development; gifted product allocations and store discount up to 45%; paid parental leave, birthday leave and personal leave; discounted gym memberships; 24/7 mental health programs; life insurance; access to an online learning platform; social calendar.

Culture

Sephora fosters an inclusive, discovery-driven retail culture that values diversity, continuous learning and hands-on product expertise. The environment is fast-paced and team-oriented, with strong emphasis on training and internal mobility within the LVMH group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Sales Assistant (Retail)», «Beauty Consultant», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.