Sephora Retail Assistant

Employment
Part-Time
Seniority
Entry-Level
Compensation
$35.10/hour
Posted
Jun 26, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Retail Assistant (Beauty Advisor) role in Canberra, Australia—casual, part-time position offering competitive hourly rate and exclusive benefits.

Role & Responsibilities

  • Provide expert guidance to customers across all beauty, skincare, haircare, and wellness categories, helping them discover products aligned with their unique needs
  • Maintain and continuously expand knowledge of Sephora's iconic brands and the latest beauty trends and techniques
  • Educate customers on the features and benefits of the CRM loyalty program and support enrollment
  • Participate in regular cross-training and in-store beauty expert training sessions to develop product expertise
  • Build authentic relationships with customers and team members through attentive listening and personalized service
  • Contribute to a welcoming, inclusive store environment that celebrates diversity and empowers customer discovery

Qualifications

  • Previous sales experience in a retail or customer-facing environment
  • Excellent interpersonal skills and ability to build rapport with diverse customers and team members
  • Demonstrated passion for beauty, skincare, and wellness products
  • Ability to observe and share knowledge of emerging beauty trends and techniques
  • Openness to continuous learning and cross-functional collaboration

Skills

Customer service Product knowledge (beauty, skincare, haircare, wellness) CRM system familiarization Sales ability Team collaboration Trend awareness

Experience

Entry-level retail or customer-facing experience preferred; prior beauty retail exposure is advantageous but not required.

Education

Secondary education or equivalent; relevant beauty, cosmetics, or retail certification programs are valued.

Workplace

This position is based in Canberra, Australian Capital Territory, Australia.

Compensation

The base compensation for this position is AUD 35.10 per hour.

Benefits

Store discounts up to 45% off, gifted products throughout the year, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, access to unique online learning platform, opportunities for professional development in Australia, New Zealand, and across the global LVMH luxury group, fun social calendar.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Sales Associate», «Customer Experience Associate», «Retail Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Retail Assistant

Canberra, Australia

Continue to the application.